Legal
Privacy Policy
Effective date: 13 March 2026
Your privacy matters to us. This policy explains what personal data Creativeld collects, why we collect it, and how we protect it.
1. Who We Are
Creativeld ("we", "us", "our") is a digital agency providing web design, automation systems, social media management, marketing systems, event websites, and business digital setup services. This Privacy Policy explains how we collect, use, and protect information you provide when using our website at creativeld.co.uk (the "Site").
2. What Data We Collect
We collect information you voluntarily provide through our contact form, including:
–Your name
–Your email address
–Your message or enquiry
We do not collect payment information, create user accounts, or use tracking technologies beyond those described in this policy.
3. How We Use Your Data
We use the information you submit to:
–Respond to your enquiries and project requests
–Communicate with you about our services
–Maintain a record of correspondence
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the basis of legitimate interests — specifically, to respond to your enquiry and provide the services you have requested from us.
5. Data Storage
Contact form submissions are stored securely using Supabase, a cloud database provider. Data is stored on servers within the European Economic Area (EEA) or subject to equivalent protections. We retain your data for as long as necessary to manage your enquiry and for a reasonable period thereafter.
6. Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
–Access the personal data we hold about you
–Request correction of inaccurate data
–Request deletion of your data
–Object to our processing of your data
–Request a restriction on processing
To exercise any of these rights, contact us at the address below.
7. Third-Party Services
Our Site may use the following third-party services:
Supabase — database storage for contact form submissions
Google Fonts — to load web fonts (Unbounded and Poppins)
These providers have their own privacy policies and handle data in accordance with applicable law.
8. Cookies
We do not currently use tracking cookies or analytics cookies. Our Site may use technically necessary browser storage (e.g. for fonts). We do not use advertising or profiling cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Creativeld
hello@creativeld.co.uk